legal stuff

​PRIVACY POLICY

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PLEASE READ THIS CAREFULLY

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​Before using the website, it is your responsibility to read the Privacy Policy. 

​The basic principles

By accessing and using the website you are agreeing to be legally bound by the Terms of Use and this Privacy Policy. You should therefore also read the Terms of Use before using the Website.

Push is determined to protect your privacy. It's very important to us that you should be able to use and enjoy the website without having to compromise your privacy unacceptably.

Knowing something about our users is, however, necessary to ensure that our service is continually improved. We need to build an accurate picture of the needs and wishes of our users, and to be able to communicate with you. That enables us to offer a service that is relevant and truly interactive, which is what our users expect. It also helps us to maintain the greatest possible free-to-user access to the website. 


We answer your important questions 

"What information do you collect about me?"  

We automatically collect some data about our users' browsing actions and patterns. This is aggregate data and does not identify any individual. 

We may also ask you to provide personal information on a voluntary basis in order to get a clearer picture of our users. It is then entirely up to you whether you are happy to give us this information. 

In the course of entering competitions, promotions and other offers you will be asked to give some details about yourself. You may also choose to e-mail us or make contact with us in other ways. Such contact gives us information about you. 

"For what purposes do you collect and use this information?"

We use aggregate audience details (where no individual is identifiable) to help us improve our understanding of our users and their preferences. We use it to assist us in arranging relevant advertising, commercial opportunities and competitions, as well as ensuring the best editorial coverage. It also helps us develop the website and audit its use. 

The information about you as an identifiable individual, including contact details, may be used in the following ways:

• To conduct market research and other surveys. 
• To create and draw to your attention t0 editorial material and commercial opportunities that may be of interest to you. 
• To be shared with advertisers, trading partners and other commercial entities with whom we have or might have an association. We may also be able to share the information that they obtain about their users, which may include you. 

"How private are my details? 

We only share personal information about you with third parties whom we have selected carefully and with whom we have, or may have, a commercial relationship. This will always be conducted with your explicit prior consent. Push complies with the relevant legal requirements and takes all reasonable care to ensure that your information is secure and private and is only seen by responsible third parties. However we cannot be held responsible for the actions of any third party who receives or obtains access to the information, or for any breach of security. 

If you tell us that you do not want us to use your details, then data about your use of the website would then only form part of aggregated statistics and would not be related to you as an individual. 

You can ask to see the information we have about you by e-mailing a request.

"What do I do if I am not happy for you to share information about me with others?" 

You may not wish us to share personal details about you with third parties, or to use your information in the other ways we have described in this Privacy Policy. You can e-mail us at any time to let us know of any objections you may have to how we use or disclose your data in the ways set out in this Privacy Policy.

Your personal details may in any event be shared with third party organisations we have contracted to provide services to us, on an agency basis, which include processing data. We may also have to release information (which could include the contents of e-mail communications between any persons) because of a legal requirement on us or pursuant to a court order. 


Use of cookies on a website 

The basic principles 

A cookie is a text-only string of information that a website transfers to the cookie file of the browser of your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. 

Two types of cookies are used on the website: Session Cookies which are temporary cookies that remain in the cookie file of your browser until you leave the website. Persistent Cookies which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of each specific cookie). Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you. 

How we collect cookies on the website and what information we collect 

Session Cookies: To allow you to carry information across pages of the website and avoid having to re-enter information. Persistent Cookies: To help us recognise you as a unique visitor (just a number) when you return to the website and to allow us to tailor content, advertisements and the presentation of the website to match your preferences. To compile anonymous, aggregated statistics that allow us to understand how users use the website and to help us improve the structure of the website. We cannot identify you personally in this way. 

Third Party Cookies. 

Third parties serve cookies via the website.

These are used for the following purposes:

• To serve advertisements on the website and track whether these advertisements are clicked on by users.
• To control how often you are shown a particular advertisement.
• To count the number of anonymous users of the website.
• To provide security within transactions. 

Use of Web Beacons 

Some of our web pages may contain electronic images know as web beacons (sometimes know as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign. 

Disabling/Enabling Cookies. 

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled. 

International transfer of personal data 

As you will know, the internet does not recognise national boundaries. Services on the net are accessible globally so collection and transmission of personal data is not always confined to one country. You should be aware that by using the website and those of our partners or any site we link through to, your personal data may be processed in or transferred to other countries, the USA for example, and you agree to your personal data being transferred or processed in this way. 

Further information

If you want further information, or wish to communicate with us about this Privacy Policy and your wishes about your personal information, please e-mail ask@push.co.uk

Company and data protection information

The data controller for the website data is Aron Tennant at Push. Any queries or notices under the Data Protection Act should be addressed to aron@push.co.uk

Push's cancellation & refund policy

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Fees and invoicing: The full fee is payable on confirmation of the booking and session date by email or other means. Invoices will normally be sent as soon as possible or six weeks prior to the session date whichever is later. 

Payment terms: Payment terms are 30 days. In the event that payment has not been received within the 30 days, Push reserves the right to cancel the session, but will not do so without providing due warning. This will not normally be Push’s course of action if you have booked with us previously and previous payments have been timely. If the event has already taken place, Push may charge a 10% late fee for payments that are not received within 30 days. 
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Cancellations by you: In the event that you want or need to cancel a session, Push will be entitled to invoice for 20% of the agreed fee if the cancellation is made not less than one calendar month before the event, 50% of the fee until a week before, and 90% if cancellation is less than a week. If the fee has already been paid, you will be entitled to a refund of 80% if the cancellation is not less than one calendar month before the event, 50% until a week before, and 10% if cancellation is less than a week. Where possible, Push will transfer all or part of the fee as a credit towards the booking of a future session within the same academic year, but this will be at the sole discretion of Push, who will usually seek to recover any out of pocket expenses which have already been committed (such as travel bookings). 

Cancellations by us: In exceptional circumstances, Push may be unable to attend due to circumstances beyond our control (such as travel disruption, ill health or weather). In the case of a cancellation by us, excepting under the circumstances of force majeure (including, but not limited to civil unrest, acts of terrorism, official advice against travel), Push will offer a full refund or, as you prefer, a credit towards a future session. 
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Alterations to terms: Any alteration of the terms and conditions in respects of payments, cancellations and refunds shall be at the discretion of Push. If you require special terms, these should be agreed in advance of the booking confirmation

our covid-19 guidelines

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• Push and our presenters will keep up to date and follow the latest government Covid-19 guidelines.
• Presenters will be aware when travelling to the school using public transport, with all necessary hygiene and distancing requirements in place.
• The presenter will contact the school asap in advance of the session, should they begin to feel any of Covid-19 symptoms. The presenter will also let the school know if they develop any symptoms in the days after the session. 
• We are happy to abide by additional guidelines the school may have in place, at the request, if you would like us to wear a mask presenters will happily do so. Please let us know before hand any additional requirements.

 Data Protection act 2018 policy

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Push is registered with the ICO (Information Commissioner’s Office) as a data controller. We can be found online as a registered data controller here: www.ico.org.uk/register

We process personal information to enable us to provide informative and impartial sessions of high quality, support and general advice services for students and facilities to our clients, to monitor the longitudinal impact of our work, to maintain our own accounts and to support and manage our staff.
 
We also collect email addresses to provide students who sign up with our monthly newsletter, and education professionals with regular mailshots.
 
We process information relevant to the above reasons/purposes. This may include:

• Personal details
• Family details
• Lifestyle and social circumstances
• Financial details
• Education and employment details
• Student records
• Goods or services provided

 
We also process sensitive classes of information that may include:

• Racial or ethnic origin
• Religious or other beliefs

 
We process personal information about:

• Students
• Employees
• Current, past and prospective employers
• Business contacts
• Complainants, enquirers
• Suppliers and service providers

 
We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA).
 
What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:

• Professional advisers
• HEAT (Higher Education Access Tracking) Database
• Educators and examining bodies
• Trade, employer and professional organisations
• UCAS
• Voluntary and charitable organisations
• Healthcare, social and welfare organisations
• Financial organisations
• Survey and research organisations
• Persons making an enquiry or complaint
• Careers service
• Press and the media
• Local and central government
• Suppliers and service providers

 
We keep physical and digital records of information and consent given to us by teachers and students. If at any point you would like to request details of the information we hold on you, or would like to have your information removed from our records, please contact ask@push.co.uk.

Modern Slavery Act 2015 Policy

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Push works in accordance with the Modern Slavery act 2015.

The structure of the organisation is of two levels of management. The Chief Executive of the business and a lower level of management including the Business Executive and Talks and Editorial Manager.

The business of the organisation is primarily scheduling and performing outreach events for schools, colleges and universities. The supply chain is managed primarily by our lower level of management and we deal directly with the client to offer our services.

We are committed to working with the Modern Slavery Act and ensure that our internal practices all adhere to this policy.

We are also conscious of the organisations we work with and supply our services to in regards to the modern slavery act and run assessments of these before entering into business with them.

In the instance where we suspect there may be some breach of the act we will conduct a full check of the organisation and report any of these instances to the proper authorities.

We offer training about slavery and human trafficking to all our staff in the form of a personal presenter handbook outlining their role as an employee of the organisation.

Health and safety Act 1974 policy

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Push is committed to the health and safety of its staff members and clients in relation to the health and safety at work act 1974.

Our outreach events maintain the same policy of health and safety as the nature of work will be consistent from client to client.

It is assumed that the client has a proper health and safety protocol in place upon booking the event. This will be in the terms and conditions of the booking form that Push sends to clients to confirm and will be a requirement in order for Push to come and deliver the session.

As all our presenters and health and safety trained upon arriving at the school they will ensure that it is up to a standard that they consider appropriate in regards to health and safety.

Once in the room to deliver the event they will run a health and safety check to ensure there are no hazards such as loose electrical wiring, loose overhead fittings, any trip hazards and the temperature of the room. It will also be asked if any fire drills are to take place that day.

If any hazards are located by the presenter they will make the teacher or supervisor for the school aware and ask for this to be resolved before any of the students arrive. This will then be made note of, and fed back to management who will compile a list of any health and safety issues throughout the contract and the outcome of these.

The document will be available and shared using google doc software with an encryption so that only management level members of staff are able to access and edit this

 Equality and diversity act 2010 policy

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Push completely adheres to the current Equality Act 2010.

We ensure that during our hiring procedure we are not discriminative of any of the following, as listed in the Equality Act document;

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation

 
If we suspect, or are informed of, any discrimination of any form by one of our staff members they will be subject to discplinary procedures which could lead to termination of their employment.

environmental protection act 1990 policy

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‘Push’ is committed to the future of the thousands of young people we engage with every year across the UK . Our aim is to work alongside those leading the industry in minimising the impact of our activities on the environment. This policy outlines the key points of our strategy and is accompanied by Push’s vision statement and Sustainability Policy.  These documents are shared with all members of our company to work towards the same shared vision and are reviewed annually.

The key points of its strategy to achieve this are:

• Minimise waste by evaluating operations and ensuring they are as efficient as possible.
• Minimise toxic emissions through the selection and use of its workforce and the source of its power requirement.
• Actively promote recycling and eco friendly actions both internally and amongst its customers and suppliers.
• Source and promote a product range to minimise the environmental impact of both production and distribution.
• Meet or exceed all the environmental legislation that relates to the Company.